Sunday, 14 December 2014

Has the Tri-Borough Project improved services for residents?

At the last local elections in 2014 Hammersmith & Fulham Council switched from Tory to Labour shortly after this the new administration asked Lord Adonis to chair a review into the shared services arrangement that existed between themselves, Westminster and Kensington & Chelsea.
The report of the review on the Tri-Borough project, as it's called, was published at the end Oct 2014, one of the main recommendations being that in the interests of local accountability and efficiency that the 3 boroughs should each have their own CEO, well knock me down with a feather!
Risks to sovereignty and accountability
: Alongside and arising from the unaligned supporting infrastructures and the varying operating models and structures, there are some risks to the maintenance of individual borough sovereignty and accountability. Key risks have to date originated within the procurement and end-to-end commercial management of joint services, but shed light on the future risk of critical individual borough needs ‘slipping through the net’ during complex shared service implementations. These must not be overlooked particularly as the progress towards further collaborative working, on any level across London, gathers pace.
The creation of a single library card and the joint procurement of a Library Management System (LMS) are mentioned on Pages 32 & 33 but that's about it on libraries.
As for staff perspectives on the whole thing well that makes for interesting/worrying reading (pages 65-68 of main report), basically the majority of staff, especially those working for LBHF, don't believe that the project has improved services for their residents.

for more see;

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