Showing posts with label Brent. Show all posts
Showing posts with label Brent. Show all posts

Thursday, 15 January 2015

Brent, Peterborough, Stoke-on-Trent & a fish riding a bicycle!


 



"Under proposals by the town hall, Ealing Road, Harlesden, Kilburn, Kingsbury, Wembley and Willesden Green Library Centre will be handed over to an outside organisation.
The council is hoping a charity will agree to manage the libraries as their status makes them eligible for an 80 per cent rebate on business rate, this would save the town hall £160,000.
However other tenders from private operators would be considered."
"Margaret Bailey, chair of Friends of Kensal Rise Library, a group set up to fight the closure, said: “Libraries, like many other services, should not be subjected to notions of profit or market forces and privatising often results in costing more."
 
So just 3 years after closing 6 libraries Brent Council decide that since the remaining ones are doing so well they might as well privatise them and all for the paltry sum of £160k, that's a senior officers annual salary or a consultancy firm's monthly fee.
 
 
Budget 2015/16: No Peterborough libraries to shut - a classic doublespeak headline, what it really means is that no library buildings will close but they're hollowing out the service.
 
"No libraries will be shut in Peterborough but job losses are possible under new proposals.

The plans would see libraries open for 50 per cent longer with residents able to use self-service technology when staff are not there.
The 10 libraries in Peterborough would stay open for 386 hours compared to the 261 they are now.
However, the number of hours the libraries are staffed would reduce from 261 to 149.
No details have been given on potential staff reductions."
 
The article goes on to mention 'Open +' "self-service technology", see my blog from April 14 for more on this; http://dontprivatiselibraries.blogspot.co.uk/2014/04/a-library-solution-without-staff.html
 
The article ends with the immortal;
Councillor Lucia Serluca, cabinet member for city centre management, culture and tourism, said: “We have listened to what people have told us and used this to develop a library service for the future.”
Yes Cllr Serluca i'm sure that those consulted said that they wanted less staff and bank style foyers with security cameras.
 
 
 
Stoke-on-Trent Council officials and councillors have a new 'co-operative working model' which means that they can issue 220 of their staff with 'section 188 notices' telling them that their posts have been deleted with a clear conscience knowing that what they are doing is adhering to 'co-operative' principles. Or so they like to tell themselves as they twist and turn at night trying to get to sleep!
 
 
Do you ever come across an article that you wish you had written yourself because it totally sums up how you feel about a topic? Well recently this article appeared in The Guardian;

Trying to run a public service like a business will never work

A public service is an inherently different beast from a business and asking one to behave as the other is like asking a fish to ride a bicycle

"One of the greatest myths of our time is that public services can be made more efficient if we run them as businesses. The commercialisation of our public services has been a manifest failure, and the response offered by the mainstream parties is that we simply haven’t commercialised them enough.
Having spent years attempting to fix broken projects and teams within the NHS and local government, and also in the private sector, what I have learned is this: a public service and a business are inherently different beasts and asking one to behave as the other is like asking a fish to ride a bicycle.
The clue is in the name: the primary aim of a public service is to provide a service to the public – to protect crucial social utilities from the instabilities of capitalism and to avoid negative social impacts."
 
 
 
 
 
 

Sunday, 4 January 2015

Brent Council proposes to privatise the management of it's library service.

Martin Francis of Brent Green Party has just blogged about proposals by Brent Council to privatise the management of it's library service, see;

http://wembleymatters.blogspot.co.uk/2015/01/will-privatisation-of-brent-councils.html

"This is the proposal (ENS18) in the documentation that went to Cabinet last month

To change the management of the library service to a trust arrangement. The exact arrangement will need to be determined. Within London, five authorities deliver their services in conjunction with other authorities, one delivers through a charitable trust established by the Council which also delivers other services such as leisure centres and seven have outsourced delivery to a social enterprise or a private sector provider. Elsewhere in the country, some library services have been outsourced to a staff-managed mutual or social enterprise, and larger library services have been commissioned to run smaller ones. Charitable organisations are eligible for an 80% rebate on NNDR. Changes to rules on business rates in 2013 mean that 70% of the cost of this rebate is borne by Central Government with the remainder being covered by the local authority. Therefore the saving to the Council on business rates of transferring a library service to the charitable sector is 56% of the total rates bill - in Brent this amounts to a saving of approximately £160K. The exact level of savings would depend on the tenders received.
It will take approximately 12 months to complete this work and switch to a new management arrangement.
How would this affect users of this service?
There would have to be public consultation and a full impact assessment before proceeding.
There would be no direct impact on service users as there will be no reduction or significant change in service levels or quality. "

Friday, 15 November 2013

A Public Service Award for ignoring the public and privatising (and cutting) public services!

The Guardian have just awarded their Public Service Awards for 2013 and the one that immediately caught my eye was the winner of the 'Financial Excellence Award', Brent, Harrow and Ealing councils. They apparently won the award for;

"..combining their purchasing power and driving a hard bargain, three west London councils are turning loss-making leisure centres and libraries that were heading for closure into modern community hubs."

Now i can't really comment on the leisure centres part of this, won by all three councils, apart from saying that they should be managed in-house, but i can and will comment on the libraries part.

A short while ago Harrow and Ealing outsourced their libraries to John Laing Integrated Services (JLIS), who also ran Hounslow and Croydon Libraries, even though in Harrow 74% of those consulted said that they wanted the service to remain in-house and in Ealing, Unison and library users protested against the handover.
Then approx 4 weeks ago JLIS where bought-out by Carillion, the support services and construction firm who along with others where instigated in the blacklisting scandal, they have also been accused of bullying staff into accepting lower terms and conditions at a hospital in Swindon. This buyout was apparently done without consultation and apparently came as a surprise to the staff and service users effected.

I will also mention Brent, although they haven't outsourced their libraries they did close 6 of them despite huge public protest and according to recent CIPFA data the performance of the service has deteriorated considerably since then.

Whether you class outsourcing/privatising and cutting services as 'Financial Excellence' and thus worthy of an award really depends on what side of the political fence you sit on, something i wish the Guardian would make it's mind up about before making unsubstantiated statements such as;
"Contracting out the management of leisure centres and libraries to not-for-profit trusts through innovative, multi-borough contracts will create more modern and inclusive services, and save an estimated £30m over 10 years."

Wednesday, 5 September 2012

Red Quadrant

Red Quadrant are a consultancy firm specialising in the Public Sector and have over the years been heavily involved in Public Library transformation projects, in fact here are some of the projects they've been involved with;

The London Library Change Programme (LLCP) in my opinion was run along the lines of a masonic lodge, secret and only for the privileged few namely members of the ALCL, CLOA, the now defunct MLA and the consultants of course! No one outside this circle was privy to the reports and findings and no one outside of the group really knows what impact the programme has had, except that their 'workforce benchmarking' study with it's proposals to cut the London Library workforce by 10% might have already hit its target?
The Future Libraries Programme - see my previous post for details http://dontprivatiselibraries.blogspot.co.uk/2012/05/no-future-libraries-programme.html

The MLA Community Libraries Programme
An £80m lottery funded project for 58 authorities to refurbish 77 libraries, at it's core was 'community involvement' which included volunteering and the concept of community 'hubs'.

Camden Libraries consultation
Seen by many to be deeply flawed and loaded towards the council's agenda to divest or close libraries, see http://news.fitzrovia.org.uk/2011/03/28/camden-libraries-consultation/ and  http://belsizelibdems.mycouncillor.org.uk/2011/02/18/69/ and http://www.camdennewjournal.com/letters/2011/jan/library-consultation-must-be-genuine-and-not-sham

Brent Libraries Core Offer - is there really any need to say more on this?

"The same consultancy firm, Red Quandrant, is advising Camden and Brent on how to make cuts."
http://www.hamhigh.co.uk/news/novelist_rallies_camden_s_library_troops_1_866748?ot=archant.PrintFriendlyPageLayout.ot

They are also very keen on introducing retail strategies and techniques into Public Library management:

"We undertook an overview of good practice and shared marketing expertise in Central Bedfordshire Council, and also undertook of innovation seminars that explored retail techniques and evaluation to improve a more strategic approach to ‘selling’ the service offer."

they offer something called 'Library Safaris' which help staff view libraries from a retail perspective. and they recently posted this on Lis Pub Libs.

Oh and did i also mention that they sponsor Library Camp?

Thursday, 26 January 2012

Ealing Council in talks to out-source libraries - Ealing Gazette - 26/1/12

http://www.ealinggazette.co.uk/ealing-news/local-ealing-news/2012/01/26/ealing-council-in-talks-to-out-source-libraries-64767-30204555/

"EALING Council is in talks with Brent and Harrow to establish a shared, privately-managed leisure service to save the libraries."

"The authorities met with seven potential providers last November to discuss taking over just libraries or sports facilities, or both. A formal decision is expected later this year."

In fact Ealing conducted a 'soft market testing' excercise last April with parties interested in the libraries and one of them was LSSI (as far as we know?)

Monday, 11 April 2011

letter from LSSI to Sue McKenzie, Head of Libraries, Arts and Heritage, Brent

http://www.brent.gov.uk/librariestransform.nsf/Files/LBBA-35/$FILE/Proposal%20LSSI.pdf

Brent wants to save £1m from its Libraries Budget and LSSI seem very keen to oblige, offering 'Big Society Management' for 6 of the smaller branches or the option of running fewer libraries.
They claim to have a "consulting relationship with one of the leading and most cost effective county library services in the UK" and "have secured the services of a well known library professional who was Head of Libraries and then interim Chief Executive for a large county council. He would then oversee the transition period and initial months of the contract"